Jet2holidays has released a new 'manage my booking' (MMB) menu for agents, allowing them to self-serve and perform tasks more efficiently.
The new functionality is grouped into five categories, enabling agency partners to cost amendments, update bookings, and obtain documents without direct contact with the operator.
Our agency partners tell us how much they value the self-serve options that we have in place for them, because they save time and help partners work much more efficiently.
Jet2holidays recently introduced new customer service online forms for agents to share customer feedback more easily.
Author's summary: Jet2holidays improves agent self-service options.