OpenAI's Company Knowledge Raises Concerns
OpenAI's latest service, "company knowledge", has the potential to deliver significant productivity gains, but also poses risks of errors and data leakage.
The service requires access to all internal data, which is a level of access that is meaningfully different from what vendors have typically been granted in the past.
Part of that difference is the extreme depth of access that OpenAI is proposing, along with a lack of assurances about how that sensitive enterprise data would be used and protected.
Analysts and industry observers are concerned about trusting a relatively young company like OpenAI with such intense level of access to sensitive data.
Author's summary: OpenAI's company knowledge service sparks concerns over data access.
- Potential for massive productivity gains
- Risk of errors and data leakage
- Extreme depth of access to internal data
- Lack of assurances on data use and protection