Microsoft Facing Lawsuit Over Unfair Software Pricing
Microsoft is being sued by the Australian consumer watchdog for allegedly misleading millions of users regarding its Microsoft 365 platform.
The Australian Competition & Consumer Commission (ACCC) claims that Microsoft advised users to stick to an auto-renewal deal on their Microsoft 365 package, despite cheaper or more useful offers being available.
Up to 2.7 million users of Microsoft 365 Personal and Family plans could have been affected and may be eligible for a payout if the case is successful.
The ACCC complaint alleges that Microsoft failed to offer appropriate advice to users after adding its Copilot AI platform to the 365 platform in Australia in October 2024.
The company allegedly misled millions of users regarding its Microsoft 365 platform.
- 2.7 million Microsoft 365 users could be affected
- ACCC alleges Microsoft failed to offer appropriate advice to users
- Case may result in a payout for affected users
Author's summary: Microsoft faces lawsuit over unfair pricing.
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